By Bill Walsh, Founder & President of IBW Solutions
Artificial Intelligence (AI) has reached an inflection point where its potential to transform industries and lives is undeniable. As someone deeply involved in the intersection of business development and AI, I’ve had the opportunity to experiment with a range of advanced tools, from ChatGPT to Delphi.ai, and I want to share some thoughts on how these technologies are shaping the future. My focus has always been on human-centric AI—not replacing humans but enhancing their abilities and enabling them to reach new heights.
AI as a Tool for Empowerment, Not Replacement
In recent months, I’ve been testing various AI tools like Delphi.ai, which allows me to create a digital clone of myself, and ChatGPT, which I use to enhance productivity and manage meeting follow-ups. While much of the discourse around AI focuses on the fear of job displacement, I firmly believe AI’s real power lies in boosting human performance. Yes, some roles may evolve or even disappear, but the ultimate goal should be to create an environment where AI empowers us—making us more efficient, informed, and strategic in our actions.
I often record my meetings and generate automatic transcripts—a practice that many have adopted. But what’s been truly transformative for me is integrating ChatGPT into this workflow. After each meeting, I take ten minutes to record my personal thoughts and observations, which often don’t make it into the official notes. These are the “unsaid” thoughts, the follow-up ideas, and actionable insights that can easily be forgotten in the daily grind. I then use ChatGPT to transform these debriefs into a comprehensive meeting report, capturing not just what was said but also decoding essential derived insights. The last step is to create a custom GPT with specific prompts to extract the content from both the meeting recording and my notes – a Meeting Report Pro GPT. This process has allowed me to consistently deliver meaningful and actionable outcomes from every interaction.
The Role of AI in Enhancing Human Communication
One of the challenges I’ve faced is making my personal thoughts more actionable and shareable. I used to scribble notes on a pad or keep them tucked away in my head. But now, by using AI to structure these reflections into a report, I’ve noticed a significant improvement in communication and follow-up—not just with my clients but also with my team. AI tools like ChatGPT have made it easier for me to translate these post-meeting reflections into concrete action items.
However, I’m still looking for the perfect AI assistant that integrates seamlessly with my other tools, especially when it comes to creating polished Word documents. The cut-and-paste process from ChatGPT into Word, for instance, still leaves much to be desired. As AI tools evolve, I’m excited to explore integrations like Microsoft Copilot to see how they can further streamline my work.
Delphi.ai: Crafting a Digital Clone
One of the most exciting AI developments I’ve been working on is the creation of my digital clone through Delphi.ai. This tool allows me to upload a wealth of information about myself—my history, my goals, my businesses, and even my personal philosophy—and it remembers all of that. Unlike ChatGPT, which has limitations on how much data it can retain, Delphi.ai enables me to create a digital version of myself that can speak to others about my work, my beliefs, and even answer questions from clients and prospects.
What makes this particularly powerful is the ability to upload a vast array of documents, making the clone as informed and nuanced as I am in real life. If you visit my website, www.ibwsolutions.com, you can even interact with my clone by clicking the chat bubble. The clone will answer questions about topics like fundraising or technology, offering a glimpse into my thinking process. As with all cutting edge technologies, expect some bumps in this process and allow room for imperfection!
A Transformative Vision for Nonprofits and AI
This leads me to a vision I have for nonprofits. Imagine if every nonprofit could create a digital avatar—a virtual representation of its founder or key leadership. Potential donors or partners could engage with this digital persona, asking about the organization’s mission, its achievements, and its vision for the future. It’s not about replacing human interaction; it’s about enhancing engagement. By uploading the organization’s history, its purpose, and its passion, this AI-driven experience could offer a more personalized connection with supporters.
This would go beyond customer service—it’s not about fixing donations or managing logistics. It’s about conveying the heart and soul of the organization in a way that is engaging and accessible 24/7. The opportunity to use AI to tell your story, express your purpose, and connect with people on a deeper level could truly revolutionize how nonprofits engage with the world.
Looking Forward: Balancing Innovation with Privacy
Of course, this path is not without its challenges. There are still privacy concerns and ethical boundaries that need to be navigated carefully. Delphi.ai, for instance, offers privacy controls that allow me to decide what information my digital clone shares, but this is still an area that requires more testing and refinement. It’s important to ensure that AI serves its users without compromising personal data or infringing on ethical standards.
As I continue to explore these tools, I remain committed to ensuring that AI remains human-centric in its development and deployment. AI should be a tool that enhances our ability to think, create, and innovate—not something that replaces our humanity.
In Conclusion: Embrace AI’s Human-Centric Future
The future of AI is incredibly bright, but it’s crucial to guide its development with a human-centric vision. From personal productivity to transforming the nonprofit sector, AI has the potential to unlock new opportunities and drive meaningful impact. As I continue my journey with AI, I’m excited to see how these tools will further empower us—not as replacements, but as catalysts for a more creative, engaged, and impactful world.
So, whether you’re a tech enthusiast or just beginning to explore the world of AI, I encourage you to think about how you can leverage these tools not just to get things done but to transform the way you work, think, and engage with others. The future is here, and it’s brimming with possibilities.
Visit www.ibwsolutions.com and interact with my AI-powered digital clone to learn more about me, my vision, and how I can help you or your business navigate the exciting world of AI.
This post is in part inspired by recent interactions with two amazing people. TJ Walker is a celebrated trainer for public speaking and technology and showed me the power of an AI clone – his has video! (Which I cannot cost-justify. Yet.) Kinga Vajda (Execute Your Intentions with Kinga Vajda) inspires others to reach further and farther, and her advice recently has been game changing. Always be curious, surround yourself with amazing people, and say Thank You to them!
Bill Walsh is the Founder and President of IBW Solutions, a thought leader in AI-driven business development, and an advocate for human-centric AI solutions.
